Return Policy

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4. RETURN POLICY

We want you to be satisfied with your purchase from Shine Zociety.


Return Window

Returns are accepted within 30 days of delivery.


Return Conditions

Returned items must be:

• Unused
• In original packaging
• Accompanied by proof of purchase


Non-Returnable Items

Certain items cannot be returned including:

• Opened chemical products
• Clearance items
• Gift cards


Damaged or Defective Items

If your order arrives damaged please contact us within 7 days of delivery.

Email: Info@shinezociety.com

Please include photos of the damaged item.


Return Shipping

Customers are responsible for return shipping costs unless the item was damaged or incorrect.


Refunds

Refunds are issued once the returned item is inspected.

Refunds are processed to the original payment method.

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